Nothing is more annoying than seeing an offline status error on your printer for no apparent reason. No matter how hard you try, your printer will not respond to your commands when it is in the offline state for the HP LaserJet P2015. As a result, this article will serve as a starting point for your investigation into the root of this problem.
Even if your printer is turned ON, you might still see a "printer offline" error. It might be that your computer and printer are unable to communicate. Unstable cable connections, an out-of-date HP Laserjet P2015 Driver, or outdated operating systems can all contribute to this. As a result, whenever you experience an offline HP printer issue, simply follow the instructions in the section below.
How To Fix The HP LaserJet P2015 Offline Status Issue Even If It Is On
1. Verify that your printer has been configured as your default printer.
The following troubleshooting procedures should be used when your HP printer continues to go offline, regardless of whether you are using Windows 10 or another operating system:
- Press the Windows + R keys to open Run Window. Now enter "Control Panel" in the box that appears, and then click "OK."
- The HP LaserJet P2015 will appear once you select the "Device and Printer" option. If your printer is marked with a green checkmark, it has already been "set as default."
- If not, choose "Set as a default printer" from the context menu by right-clicking on the printer's icon.
- Your printer will now operate properly, and your HP printer will no longer display the printer offline issue.
This is the most basic and effective solution to fix the printer offline problem. However, if this does not fix the problem, you can proceed to the next solution.
2. Check to see if the "Use Printer Offline" option is checked.
Choosing "Use the printer in offline mode" causes HP wireless printers to be disconnected. In order to avoid selecting this option, a user must be careful. To change this setting, use the following navigation:
- Go to the "Start" menu and click Settings.
- Select 'devices' then 'printers and scanners.
- Select your HP printer by right-clicking it from the list of printers.
- Remove the checkmark from the "Use Printer Offline" menu option. Now you can print online again with your HP printer.
Check to see if your printer offline problem is resolved or not. If not, proceed to the next and final method to fix this annoying problem.
3. Update Outdated HP LaserJet P2015 Printer Driver
An outdated or damaged printer driver will always result in an offline error message on HP printers. To update or reinstall the driver on your computer, adhere to these steps.
1. Open the Control Panel to get started.
2. From the menu, pick Hardware and Sound.
3: The next action is choosing Device Manager, which shows all the hardware that is linked to your printer.
4: After selecting Update Driver from the context menu, right-click the printer whose drivers you want to update.
5. Next, you must choose whether to carry out a manual or automatic search for drivers.
6. Unless you have downloaded the most recent drivers, you must select Automatically here.
7. If Windows cannot find any drivers, you can look up the required files on the manufacturer's website and download them before manually installing them.
8. Launch the installer to complete the setup.
Restart your computer after the installation is complete so that the new HP LaserJet P2015 printer driver can be installed automatically. If you think the manual method would be too challenging to use, you can also have the driver downloaded automatically. Many apps are available for downloading and updating drivers. You can find driver updater software and set it up according to your requirements.
4. Fix Printer Spooler Settings
When the printer spooler is turned off, HP printers display the message "Offline." Take the following actions to fix it:
- Start by launching the "Run" dialog box, entering "Services.msc," and then selecting "OK."
- Locate the “Print Spooler” option, from the list.
- To stop the print spooler services, right-click on the service and select the "Stop" option.
- Select the address bar in Windows File Explorer, type C:WindowsSystem32SpoolPrinter into it, and then click "OK."
- All the files must be deleted from the printer folder in order to clear the printing queue.
- Once again, navigating to "Print Spooler," performing a right-click, and selecting the "Start" option will allow the spooler service to be restarted.
- Now, restart your printer and computer, and the HP LaserJet P2015 offline issue will be gone.
With Windows 10 or any other OS, the user can use these steps to bring the HP printer back online after it had gone offline.
Conclusion
You will never experience the issue where your HP printer goes offline in Windows 10 or any other operating system after using the aforementioned troubleshooting steps.